The store at 117 North Road now has a modern look, with updated departments, fixtures, and a redesigned service hub.
This is part of Matalan’s ongoing effort to improve customers’ shopping experience.
The service hub also features a new till area for a faster and smoother checkout process.
Refurbished branch features new service hub and faster checkout tills (Image: Matalan) The upgrades make the store brighter and more inviting.
Mala Charles, the Romford store manager, said: “We’re really excited to welcome customers back to our refreshed Romford store.
“The modernised design makes the space feel bigger, brighter, and more inviting for customers.”
Alongside the store’s upgrade, a range of in-store concessions remain available, including Quiz, Blue Vanilla, Totally Toys, and Card Factory.
To provide even more flexibility, the store also offers a Click & Collect service, as well as an Amazon locker.
These features ensure that shopping at the Romford Matalan is convenient and efficient.
Ms Charles added: “With new autumn lines now landing in-store, it’s the perfect time to come in and explore what’s new.”
The refurbishment is part of Matalan’s ongoing commitment to enhancing the customer experience across all its UK stores.
