Best and worst rated GP surgeries in Croydon 

Patients across the country shared their views in the annual GP Patient Survey, giving honest feedback about what their local surgeries are really like.

In Croydon, Queenhill Medical Practice, Selsdon Park Medical Practice, and Selhurst Medical Centre emerged as the top performers, with the majority of patients reporting a positive overall experience.

At the other end, London Road Medical Practice, Woodcote Medical, and Portland Medical Centre were rated the lowest for overall experience.

Some of the lower-rated surgeries did perform well in other areas, such as helpful reception staff, phone access or how easy it is to get an appointment.

This list looks purely at patients’ overall experience whether it was positive or not.

The 10 Croydon GP surgeries where patients had an overall negative experience:

1. London Road Medical Practice, Thornton Heath – 24.65 per cent
2. Woodcote Medical, Purley – 23.66 per cent
3. Portland Medical Centre, South Norwood – 16.79 per cent
4. Friends Road Medical Practice, Croydon – 16.50 per cent
5. New Addington Group Practice, New Addington – 15.34 per cent
6. Morland Road Surgery, Croydon – 15.01 per cent
7. Thornton Heath Medical Centre, Thornton Heath – 14.56 per cent
8. Greenside Group Practice, Croydon – 14.48 per cent
9. Country Park Practice, South Norwood – 14 per cent
10. Your Family Practice, Thornton Heath – 13.61 per cent

The 10 Croydon GP surgeries where patients had an overall positive experience:

1. Queenhill Medical Practice, South Croydon – 97.47 per cent
2. Selsdon Park Medical Practice, South Croydon – 94.33 per cent
3. Selhurst Medical Centre, South Norwood – 92.48 per cent
4. Stovell House Surgery, Croydon – 92.47 per cent
5. Farley Road Medical Practice, South Croydon – 92.03 per cent
6. Mersham Medical Centre, Thornton Heath – 91.35 per cent
7. Auckland Surgery, Upper Norwood – 90.45 per cent
8. Ashburton Park Medical Centre, Croydon – 90.40 per cent
9. Hartland Way Surgery, Croydon – 88.95 per cent
10. Bramley Avenue Surgery, Coulsdon – 86.64 per cent

All GP surgeries in Croydon are overseen by the South West London Integrated Care Board (ICB), which is in charge of planning and commissioning health services across the borough.

The ICB is responsible for making sure local practices deliver consistent, high-quality care.

That includes everything from patient access to frontline services like reception.

South West London ICB has been contacted for comment.