Archway’s branch has undergone a full refurbishment as part of a McDonald’s programme to improve customer experience by using technology and updating the restaurant layout to reduce queueing.
It forms part of a wider scheme to modernise McDonald’s sites with smarter use of space and a more contemporary design.
Franchise Hamid Darbandi, who owns and operates five McDonald’s restaurants in North London, said: “I’m proud to reinvest in our Archway restaurant.
“The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers leading to a better experience for everyone.
“It’s exciting to see the fresh new look and feel of our Archway restaurant and I’m confident the changes will not only benefit our customers but also our restaurant team as these will help make their jobs a little easier.”
Redesign features include dedicated zones for different types of orders, removal of the traditional front counter, and improved integration with digital ordering channels, including the McDonald’s app.
These updates aim to streamline the customer journey and create a more pleasant environment for eating in.
Archway is among the latest McDonald’s locations to receive the upgrade.
The scheme includes modernising kitchen and dining areas, as well as creating separate spaces for delivery drivers.
Staff have also benefited from upgrades, with a redesigned crew room intended to provide a more comfortable space for breaks.
