Customers of X, Canva, Cloudflare, Open AI, Amazon Web Services and many others reported they’d been affected by an issue today.
Reports of issues with services began at around 11am on Monday, with the majority saying they had had problems with accessing the platforms.
On Downdetector, more than 7,000 reports had been raised at noon.
What is Cloudflare?
Cloudflare operates as a content delivery network and distributed DNS (domain name system). Its services protect website owners from peak loads, comment spam attacks and DDoS (distributed denial of service) attacks.
In a statement it said: “We are working to understand the full impact and mitigate this problem. More updates to follow shortly.”
Posters on Reddi commented: “just went to downdetector and saw they use a cloudflare bot detection which is also broken…”
Another added: “Oh thank goodness its not just me. Was trying to read some stuff online and suddenly Cloudflare went caput.”
Is there an outage on X?
Another poster said: “Yea can’t load X at all, ironically I couldn’t get past the robot detection via cloud flare to get on Downdetector because that site uses cloud flare lol.”
Another said: “X also not working in my region due to cloudflare issue.”
Is there an outage on Open AI?
Reports also indicate potential problems at OpenAI, with more than 300 issues reported on Downdetector.
OpenAI is an artificial intelligence company based in the United States. It provides users with access to a suite of AI tools and applications, including ChatGPT, Sora, Dall-E, Data Analyst, Web Browser, Writing Coach and many others. Additionally, OpenAI offers the OpenAI API, which provides access to its language models, including GPT.
What is Downdetector?
Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is “where people go when services don’t work.”
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The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

