The Greenwich Supports Council Tax Hardship Fund will provide targeted relief for those on the lowest incomes who are experiencing financial hardship due to changes to the Local Council Tax Scheme, which came into effect in April.
Councillor Anthony Okereke, leader of the Royal Borough of Greenwich, said: “Everyone deserves a fair chance, and that means ensuring support is in place when people need it most.
“It is never an easy decision to change the support we offer, but we must face the reality that with decreased funding to local councils following a decade of austerity, we are using the funding we do have to ensure no one is left to struggle alone.
“This new fund will cushion the impact for those facing financial hardship, while we continue to offer support through advice, guidance and practical help.”
The new fund will run alongside existing services including the Welfare Rights and Money Advice team, helping residents not only with their council tax, but taking control of their finances.
Councillor Jackie Smith, cabinet member for inclusive economy, business, skills and Greenwich Supports, said: “This isn’t about handouts, it’s about offering residents the right kind of help, at the right time.
“Whether that’s a direct award to reduce council tax or a conversation with our advisors, we’re making sure support is joined up and tailored to the needs of our communities.”
Awards from the fund are based on an assessment, with priority given to those already claiming council tax support or who would have been entitled before recent changes to the scheme.
Councillor Denise Hyland, cabinet member for finance, resources and social value, said: “The Greenwich Supports Council Tax Hardship Fund complements our ambition to support all residents in hardship and protect the services they rely on.
“It’s not lost on us that our residents will be increasingly concerned about rising costs, which is why it’s our mission to do what we can to ensure people are living happier, longer, more fulfilling lives with fewer people experiencing poverty, hardship or inequality.”
Applications will open in the coming weeks.
To be eligible, you must live in the Royal Borough of Greenwich, already receive council tax support or have a live application in progress, be struggling to pay council tax for the year 2025 to 2026, and have already claimed any other discounts or exemptions you’re entitled to, such as single person discount.
If your circumstances are exceptional, for example, if you are a carer, have a health condition, or have recently experienced a major life event such as bereavement, you may also be eligible.
You must be able to provide recent bank statements and other evidence showing your financial situation.
This fund is only for help with this year’s council tax.
If you’re struggling with arrears or debt, other support is available.
