Stacey Searle travelled into Romford from Dagenham on Sunday, March 30, and shopped in Iceland in Market Place.
She bought Bernard Matthews’ turkey quarter pounders, which she cooked for dinner for herself and her eight-year-old daughter, Leighanne on Thursday, April 3.
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Stacey and Leighanne started eating the turkey burgers before realising something was wrong (Image: Anthony Searle) “My daughter said it tased horrible so I thought I had overcooked it, but when I started eating mine I thought this doesn’t taste right – it’s vile and rock hard,” Stacey said.
“Then I checked the box and saw it went out of date in September 2023 – that’s why it tasted how it did.
“I was really worried in case my daughter and I started feeling unwell – I was up all night worrying because I know you can get food poisoning from food that long out of date.
“I’m going to have to check the dates carefully going forwards – it’s made me more cautious as I never thought a shop could sell out of date products.”
Stacey’s husband, Anthony, posted on Facebook last Tuesday (April 8) explaining the situation and his dissatisfaction with how it has been dealt with by Iceland.
He told the Recorder that he emailed Iceland’s head office and the correspondence was “initially good”, before he was then told he had to create a reward card to be refunded.
“I started getting more emails saying I have to do this and I have to do that,” he said.
“They offered no explanation of how this could happen.
“I work in the frozen section of another supermarket and for that product to be out of date for two years, it must have been in the shop for three years because they arrive with a year’s date on them.”
This paper has seen proof of correspondence between Anthony and Iceland, but the supermarket chain has not provided a comment.
